NEED HELP? We are here for you.
1. For New Inquiries (For After-Sale inquires see 2. below):
Toll-Free: (800)604-1380 during our posted hours
Email: email@example.com with your new inquiry
CHAT: During our posted hours
Trades Inquires: firstname.lastname@example.org
Wholesale Inquires: email@example.com
Press Inquires: firstname.lastname@example.org
2. For After-Sale questions regarding your order:
PLEASE NOTE: After-Sale customer service is done online. For any inquiries regarding your order returns, damages, cancellations, exchanges and shipment updates we only reply to your inquiries by emailing email@example.com. Please do not call our Toll Free 800 line and speak to our Sales or Customer service Team or leave voice messages or use our live CHAT for order inquiries. We have an online dedicated customer service after-sales team staff to help you. You will get the best service and response by emailing the details of your inquiry along with the 4 digit order number. Rest assured, we check our email Inbox regularly so you will receive a reply.