1. who are we?
We are based in Jiangsu, China, start from 2018,sell to Northern Europe(10.00%),Southern Europe(9.00%),North America(9.00%),Western Europe(9.00%),Central America(9.00%),Eastern Europe(8.00%),Mid East(8.00%),South America(8.00%),Africa(7.00%),Domestic Market(6.00%),Eastern Asia(6.00%),South Asia(6.00%),Oceania(3.00%),Southeast Asia(2.00%). There are total about 51-100 people in our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?
bbq boat,floating wharf,led curbstone,Water play equipment
4. why should you buy from us not from other suppliers?
Our company is a professional manufacturer of rotational molding products of modern enterprises, the company has strong technical force, sophisticated production equipment, manufacturing advanced technology.
5. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW；
Accepted Payment Currency:USD,EUR;
Accepted Payment Type: T/T,L/C,MoneyGram,Credit Card,Western Union;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German
We offer FREE shipping on all orders. There are 2 methods used for shipment and delivery which are delivered curb-side:
1. FOR MOST RANGE HOODS, SINKS, FAUCETS AND ACCESSORY PRODUCTS - FedEx Ground is used for delivery. FedEx will deliver the product and leave outside of premise only with out calling to arrange delivery.
2. FOR RANGES, COOKTOP, DROP-INS, DISHWASHERS AND REFRIGERATORS - FedEx Freight is used for delivery. FedEx will call to arrange a specific delivery time and you will have to arrange to be at the ship to address to accept the product. FedEx will not deliver the product in the premise.
We do not ship to PO Boxes.
Fedex Freight delivers the product curb-side only and arrangements to move the product inside the premise will have to be made by the customer.
Full insurance is included in all shipments. Tracking number(s) will be provided by the email supplied 1-2 business days* after the date of the order is placed and after which: - Items shipped FedEx Ground will take 2-4 business days* after processing date. - Items shipped FedEx Freight will take 3-5 business days* after processing date
ALL PRODUCTS INCLUDE THE FOLLOWING WARRANTY:
1. RANGE HOOD WARRANTY*:
ZLINE - All Range hoods have LIFETIME Warranty on the range hood motor fan and 3-Year warranty on range hood shell which includes control panel, stainless filters, chimney. *Extended warranty can be purchased from CPS.
THOR - All Range hoods have 2-Year warranty.
KUCHT - Range hoods have 4-year warranty on range hood shell which includes control panel, stainless filters, chimney and motor.
ILVE - All products have 2-year warranty
2. RANGES, OVENS, COOKTOPS AND DROP-INS WARRANTY:
ZLINE - All Ranges products and ovens have 1-year warranty. *Extended warranty can be purchased from CPS.
THOR - All Ovens, Cooktop and Drop-ins products have 2-year warranty
KUCHT - All products have 4-year warranty
ILVE - All products have 2-year warranty
3. SINKS WARRANTY:
ZLINE & BOCCHI sinks have LIFETIME warranty.
LATOSCANA sinks have 3-year warranty.
4. MICROWAVE WARRANTY:
All Microwaves have 2-year warranty.
5. DISHWASHER WARRANTY:
All Dishwashers have 2-year warranty.
THOR - 1-year warranty
Kucht - All products have 4-year warranty
6. FAUCETS WARRANTY:
All Faucets have Lifetime warranty.
7. REFRIGERATORS WARRANTY:
THOR - 2-year warranty
KUCHT - All products have 4-year warranty
*Please note: Extended warranty can be purchased form CPS (See above).
