We offer FREE shipping on all orders. There are 2 methods used for shipment and delivery which are delivered curb-side:
1. FOR MOST RANGE HOODS, SINKS, FAUCETS AND ACCESSORY PRODUCTS - FedEx Ground is used for delivery. FedEx will deliver the product and leave outside of premise only with out calling to arrange delivery.
2. FOR RANGES, COOKTOP, DROP-INS, DISHWASHERS AND REFRIGERATORS - FedEx Freight is used for delivery. FedEx will call to arrange a specific delivery time and you will have to arrange to be at the ship to address to accept the product. FedEx will not deliver the product in the premise.
We do not ship to PO Boxes.
Fedex Freight delivers the product curb-side only and arrangements to move the product inside the premise will have to be made by the customer.
Full insurance is included in all shipments. Tracking number(s) will be provided by the email supplied 1-2 business days* after the date of the order is placed and after which: - Items shipped FedEx Ground will take 2-4 business days* after processing date. - Items shipped FedEx Freight will take 3-5 business days* after processing date
Free shipping applies to 48 contiguous states. Free shipping offer does not apply to Alaska, Hawaii, Puerto Rico, Guan, Northern Marina Islands, United States Virgin Islands, any outlining mainland USA islands or any international destination including Canada. However, we will work with private parties/shipping proxies for shipments outside our normal shipping range mentioned above (including Alaska, Hawaii, Outlining mainland USA Islands, Canada, etc) if pre-arranged by the customer. We will NOT honor returns for shipments outside of our normal shipping range.
Please message customerservice@farmhousekitchenandbath should you have any questions related to out of zone shipping.
*These are estimated time intervals and are dependant on Ship To location.
ALL PRODUCTS INCLUDE THE FOLLOWING WARRANTY:
1. RANGE HOOD WARRANTY*:
ZLINE - All Range hoods have 3-Year Warranty on range hood shell which includes control panel, stainless filters, chimney and a LIFETIME Warranty on the range hood motor.
THOR & KUCHT Range hoods have 3-year Warranty on range hood shell which includes control panel, stainless filters, chimney.
2. RANGES, COOKTOPS AND DROP-INS WARRANTY:
ZLINE & THOR - All Ranges products have 1-year warranty.
KUCHT - All Range products have 2-year warranty
3. SINKS WARRANTY:
ZLINE & BOCCHI sinks have LIFETIME warranty.
LATOSCANA sinks have 3 year warranty.
4. MICROWAVE WARRANTY:
All Microwaves have 2-year warranty.
5. DISHWASHER WARRANTY:
All Dishwashers have 2-year warranty.
6. FAUCETS WARRANTY:
All Faucets have Lifetime warranty.
*For 3 years from the date of original purchase, we will provide free of charge, non-consumable replacement parts for the components that failed due to manufacturing defects. Subject to the conditions and limitations set forth below at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or material. Repaired parts or replacement products will be provided by www.farmhousekitchenandbath.com on an exchange basis and will be either new or refurbished to be functionally equivalent to new. The consumer is responsible for shipping costs. Consumable parts not covered by this warranty include but are not limited to light bulbs, metal, aluminum and charcoal filtersThis warranty is extended to the original purchaser for products purchased for ordinary home use in the continental USA. This warranty will be void when: Product damaged through negligence, improper installation, accident, abuse, misuse, and natural disaster, insufficient or excessive electrical supply. Abnormal mechanical or environmental conditions or any unauthorized disassembly repair, modifications or failure to follow the installation instructions or when the product is used commercially or other than its intended purpose or damaged because of improper connection with equipment of other manufacturers. Repaired or modified by anyone other than authorized agents This limited warranty does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or resold contrary to the US regulations. What is not covered: Consumable parts such as light bulbs, metal, and charcoal filters. The natural wear of finish, and wear due to improper maintenance, use of corrosive and abrasive cleaning products, pads and cleaning products. Chips, dents or cracks due to abuse, misuse, freight damage (not reported), or improper installation. Damage of product caused by accident, fire, flood or act of God, we are not liable for and is not covered by warranty, any loss of properties or any cost associated with removing, servicing, installing or determining the source of problems with our products. This warranty is valid in the United States. It is non-transferable and applies only to the purchaser and does not extend to subsequent owners of this product, any applicable implied warranties, including the warranty of merchantability are limited in duration to a period of express warranty as provided herein beginning with the date of original purchase at retail and no warranties, whether express or implied shall be applied to this product.